Privacy Policy
Nordic Stay Collection
Company: Novel Holding Oy (Business ID: 2175271-1)
Website: https://www.nordicstay.fi
Email: care@novel.fi
Register Name
Nordic Stay Collection Customer, Marketing and Website Services Register.
Scope of this Privacy Policy
This Privacy Policy applies to Nordic Stay Collection's website, customer inquiries, quotation requests, accommodation and hosting services, customer relationships, and marketing activities.
Consent
By using our website, you accept this Privacy Policy and the principles described herein regarding the processing of personal data.
Where the processing of personal data is based on your consent, you may withdraw your consent at any time by contacting us or by changing your cookie preferences.
Collection of Personal Data
We collect personal data necessary for providing our services and managing customer relationships. The information collected may include:
- Name
- Email address
- Phone number
- Booking and inquiry information
- Billing information
- IP address and website usage and analytics data
Personal data is collected directly from you through website forms, email, telephone communications, and your use of our website.
Purpose of Processing Personal Data
We process personal data for the following purposes:
- Providing accommodation and hosting services
- Managing bookings
- Customer service and communication
- Processing quotation requests
- Billing and payment administration
- Maintaining and improving our website
- Website analytics and service development
- Marketing in accordance with applicable legislation
- Complying with legal obligations
The legal basis for processing personal data may include the performance of a contract, the data controller's legitimate interests, your consent, or compliance with legal obligations.
Cookies
Our website uses cookies to improve user experience, ensure the proper functioning of the website, and collect analytics information.
You can manage or disable cookies through your browser settings or by using our website's cookie settings.
Disclosure of Personal Data
Personal data may be disclosed to trusted service providers who assist us in delivering our services, including providers of website services, analytics, payment processing, accounting, and other business support services.
Personal data may also be disclosed to competent authorities where required by law.
We do not sell personal data to third parties.
Data Retention
We retain personal data only for as long as necessary to provide our services, maintain customer relationships, fulfill contractual obligations, or comply with applicable legal requirements.
Your Rights
Under applicable data protection legislation, you have the right to:
- Access your personal data
- Request correction or deletion of your personal data
- Restrict or object to the processing of your personal data
- Receive your personal data in a portable format where applicable
- Withdraw your consent at any time where processing is based on consent
To exercise your rights, please contact us using the contact details provided below.
Data Security
We protect personal data by implementing appropriate technical and organizational security measures.
Personal data is accessible only to individuals who require access in order to perform their work responsibilities.
Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Nordic Stay Collection
Email: care@novel.fi
If you believe that your personal data has not been processed in accordance with applicable data protection legislation, you also have the right to lodge a complaint with the competent data protection authority.